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JackpotCity Casino is a well-known online casino that has been operating for over two decades. With its solid game library, lucrative welcome bonus, and fast payouts, it has been wowing players in New Zealand for years. In this review, we will take a closer look at JackpotCity Casino, its features, and what makes it stand out from other online casinos in New Zealand.

Bonus and Promotions

JackpotCity Casino NZ offers a range of bonuses and promotions for its players. These promotions are designed to attract new players and keep existing ones engaged.

New players can take advantage of the current welcome bonus, which consists of a four-part 100% match deposit bonus of up to NZ$1,600. This means that with each of the first four deposits, the casino will double the funds by up to NZ$400. To claim the welcome bonus, players need to sign up for an account and make their first deposit.

Apart from the welcome bonus, JackpotCity Casino NZ also offers a variety of other bonuses and promotions. These include free spins, no deposit offers, and weekly promotions. The bonuses that customers can claim are very diversified, giving players a lot of options to choose from.

The casino also has a loyalty programme that rewards players for their loyalty. The more players play, the more loyalty points they earn. These points can be redeemed for bonus credits, free spins, and other rewards.

It is important to note that all bonuses and promotions come with terms and conditions. Players should read these carefully before claiming any bonus or promotion. Some bonuses may have wagering requirements, time limits, or other restrictions.

Game Selection at JackpotCity Casino NZ

JackpotCity Casino NZ offers a vast array of casino games that cater to every taste and preference. The online casino boasts an extensive game selection that includes popular online pokies (slots) with captivating themes and massive jackpots, as well as classic table games like European blackjack, live roulette, and baccarat.

Slot Games

JackpotCity Casino NZ has over 300 slot games from the latest Microgaming pokies to play for real money. The online casino offers a mix of new and older Microgaming games, including Cash Splash, Fruit Fiesta, Game of Thrones, and Avalon II. Players can enjoy a variety of themes, including adventure, mythology, sports, and more.

The online casino also offers progressive jackpot slots, where players can win life-changing sums of money. Some of the popular progressive jackpot slots available at JackpotCity Casino NZ include Mega Moolah, Major Millions, and Treasure Nile.

Table Games

JackpotCity Casino NZ offers a range of classic table games, including blackjack, roulette, baccarat, and craps. The online casino also offers a variety of video poker games, including Jacks or Better, Deuces Wild, and Aces and Faces.

The table games at JackpotCity Casino NZ are available in different variations, including European, American, and French roulette. The online casino also offers live dealer games, where players can enjoy an authentic casino experience from the comfort of their homes.

Payment Methods at JackpotCity Casino NZ

JackpotCity Casino NZ offers a variety of payment methods for both deposits and withdrawals. This section will provide an overview of the available payment options at the casino.

Deposit Methods

JackpotCity Casino NZ offers a range of deposit methods to make it easy for players to fund their accounts. The following table provides an overview of the available deposit methods:

Deposit MethodProcessing TimeMinimum Deposit
VisaInstantNZD 10
MastercardInstantNZD 10
SkrillInstantNZD 10
NetellerInstantNZD 10
PaysafecardInstantNZD 10
Bank Transfer1-5 daysNZD 10
Apple PayInstantNZD 5
MuchBetterInstantNZD 5
NeoSurfInstantNZD 10
EcoPayzInstantNZD 5
PaySafeCardInstantNZD 10

It is important to note that some deposit methods may not be available in certain countries. Additionally, some deposit methods may have fees associated with them, so players should check the terms and conditions before making a deposit.

Withdrawal Methods

JackpotCity Casino NZ offers a range of withdrawal methods to make it easy for players to withdraw their winnings. The following table provides an overview of the available withdrawal methods:

Withdrawal MethodProcessing TimeMinimum WithdrawalMaximum Withdrawal
Visa2-6 daysNZD 50No maximum
Mastercard2-6 daysNZD 50No maximum
Skrill24-48 hoursNZD 50No maximum
Neteller24-48 hoursNZD 50No maximum
Bank Transfer1-5 daysNZD 50No maximum
EcoPayz1-2 daysNZD 50No maximum

It is important to note that some withdrawal methods may not be available in certain countries. Additionally, there may be withdrawal fees associated with certain methods, so players should check the terms and conditions before making a withdrawal.

Customer Support at JackpotCity Casino NZ

JackpotCity Casino NZ offers its customers a professional and responsive customer support service. Players can get in touch with the support team at any time of the day or night, 24/7, via Live Chat, email, or phone.

The Live Chat feature is the most convenient way to contact the support team. It is prominently displayed on the website and is easily accessible from any page. Customers can expect a fast and courteous response from the support agents, who are knowledgeable about the casino’s products and services.

For less urgent queries, players can send an email to the support team. The email address is also displayed on the website, and customers can expect a response within a few hours. The support team is well-trained and can provide assistance with a wide range of issues, including account management, payment processing, and game rules.

JackpotCity Casino NZ also provides a phone support service for customers who prefer to speak to a support agent directly. The phone number is toll-free, and customers can expect a prompt response from the support team.

In addition to these support channels, JackpotCity Casino NZ also provides a comprehensive FAQ section on its website. The FAQ section covers a wide range of topics, including account registration, payment processing, game rules, and technical issues. Customers can browse the FAQ section to find answers to common queries, without having to contact the support team.

Security and Fair Play

JackpotCity Casino takes the security and fair play of its players very seriously. The casino is fully licensed by the Kahnawake Gaming Commission and is eCOGRA certified. This means that the casino has undergone rigorous testing to ensure that its games are fair and its operations are secure.

The casino uses 128-bit SSL encryption technology to protect players’ personal and financial information. This is the same level of security used by major banks and financial institutions. All transactions are processed using secure servers, and players can rest assured that their information is safe and secure.

JackpotCity Casino also has a strict privacy policy in place to protect its players’ personal information. The casino will never share or sell players’ information to third parties, and all data is stored on secure servers that are protected by advanced firewalls.

In addition to its security measures, JackpotCity Casino is committed to fair play. The casino’s games are powered by Microgaming, one of the most trusted and respected names in the online gaming industry. Microgaming’s software is regularly audited by independent testing agencies to ensure that its games are fair and random

Mobile Gaming Experience

JackpotCity Casino offers a fully mobile-compatible platform that can be accessed from any Android or Apple device. Players can download the app and start playing mobile pokies and casino games immediately. The mobile app is user-friendly and easy to navigate, allowing players to access their favourite games with ease.

The mobile gaming experience at JackpotCity Casino is seamless and offers the same level of excitement and quality as the desktop version. The app is optimised for mobile devices and provides smooth gameplay, high-quality graphics, and excellent sound effects.

One of the biggest advantages of playing at JackpotCity Casino on mobile is the convenience it offers. Players can access their favourite games from anywhere, at any time, making it perfect for those who are always on the go. The mobile app is also ideal for players who prefer to play in short bursts, as it allows them to pick up and play whenever they have a spare moment.

Another advantage of playing at JackpotCity Casino on mobile is the range of games available. The mobile app offers a wide selection of pokies and other casino games, including popular titles such as Mega Moolah, Thunderstruck II, and Immortal Romance. The app is regularly updated with new games, ensuring that players always have access to the latest and greatest titles.

Frequently Asked Questions

How does JackpotCity Casino’s VIP program work?

JackpotCity Casino offers a VIP program for its loyal players. Players can earn loyalty points by playing games, and these points can be redeemed for bonus credits. The more points a player earns, the higher their VIP status becomes. Higher VIP status means more benefits, such as exclusive promotions, faster withdrawals, and a dedicated VIP host.

What are the pros and cons of using JackpotCity Casino?

Pros of using JackpotCity Casino include a wide variety of games, a generous welcome bonus, and a VIP program for loyal players. The casino also offers convenient payment methods and 24/7 customer support. Cons include restricted access in some countries, limited live dealer games, and a relatively high wagering requirement for the welcome bonus.

How can I contact JackpotCity Casino’s customer support?

Players can contact JackpotCity Casino’s customer support via live chat or email. The casino’s customer support is available 24/7 to assist players with any questions or concerns.

Is JackpotCity Casino licensed and regulated in New Zealand?

Yes, JackpotCity Casino is licensed and regulated by the Malta Gaming Authority, which is recognized by the New Zealand government. This means that the casino operates under strict regulations and guidelines to ensure fairness and security for its players.

What are the biggest wins in JackpotCity Casino’s history?

JackpotCity Casino has had several big wins in its history, with some players winning millions of dollars. One of the biggest wins was in 2009, when a player won over $6 million on the Mega Moolah progressive jackpot slot.

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